Frequently asked questions

Setting up Networked takes just a few minutes. After purchasing, you'll access your dashboard where you can create your event, write custom conversation prompts, and share a link with attendees. Our support team is available to help if you need it.

No! Networked is completely web-based. Attendees simply scan a QR code with their phone's camera to connect with others and work through conversation prompts. No app downloads required.

Networked works great for conferences, professional meetups, corporate events, industry summits, networking dinners, and any gathering where meaningful professional connections are a goal. It's designed for events ranging from 50 to 5,000+ attendees.

We recommend setting up your event at least a week in advance to customize your prompts and test the experience. However, Networked is designed to be simple enough that you could set up an event the day before if needed.

Conversation prompts are thoughtful questions designed to spark meaningful dialogue between attendees. Event organizers create prompts tailored to their event — like "What project are you most excited about right now?" or "What's a professional challenge you're currently solving?" These prompts help break the ice and lead to more memorable conversations.

Absolutely! You write your own prompts tailored to your event theme, industry, or audience. There's no limit to the number of prompts you can create for each event.

Each attendee gets a unique QR code and a numeric connection code. When two people meet, they scan each other's codes to record the connection and work through conversation prompts together. Organizers can see all connections and engagement on the event dashboard.

The leaderboard tracks how many prompts each attendee has completed and how many connections they've made. It adds a fun, competitive element to networking and helps organizers see who's most engaged during the event.

The $200 per event plan includes everything you need for one event: setup for up to 500 attendees, custom conversation prompts, QR code connection tracking, and event analytics with leaderboard. You keep access to your event data.

If you're hosting more than one event every 2-3 months, Pro is more cost-effective. Pro gives you unlimited events, unlimited attendees, and priority support. For one-off events or to try Networked, the single event option is perfect.

Yes, you can cancel your Pro subscription at any time. Your access continues until the end of your current billing period. Annual subscribers who cancel will retain access for the remainder of their year.

We offer a 14-day money-back guarantee on all purchases. If Networked isn't the right fit for your event, contact us within 14 days for a full refund, no questions asked.

We accept all major credit cards (Visa, Mastercard, American Express). All payments are securely processed through Stripe.

Networked works on any modern smartphone with a camera and web browser. We support the latest versions of Safari, Chrome, Firefox, and Edge. No special hardware or software is required.

Yes. We use industry-standard encryption for all data in transit and at rest. Our infrastructure is hosted on secure cloud providers. We never sell personal data and are committed to protecting your privacy.

All customers get email support with responses within 24 hours during business days. Pro subscribers get priority support with faster response times.

Our platform is built for reliability. In the rare case of issues, our support team is available to help via email at support@networked.events.